Message for suppliers - temporary network changes 2 September 2021
2 September 2021
Dear Valued Coles
First of all, we would like to take the opportunity to
thank you for your continued support over the past year.
While we endeavour to support our operations during these
everchanging times, we continue to provide the best availability for our
customers by making temporary changes to the way our distribution centres
service our stores across our Eastern Seaboard states (SA, VIC, NSW &
As a result, you might see an increase in order volumes for
some DCs along with reduced order volumes for others. These changes will allow
us to supply your products more efficiently and effectively to our stores.
We strongly recommend you review your order plans daily
as any changes will always be reflected in your order plans. If you have any
concerns on the impact to your operations or for any questions, please reach
out to the Coles Supply Chain Teams as they will be available to respond to any
Coles has also implemented a range of enhanced safety
measures at all of our distribution centres to help our team members stay
safe while continuing to keep Australians supplied with essential food and
groceries. This includes an increased
frequency of deep cleans, additional cleaning of high-traffic areas,
adjustments to shift times to maintain separation between team members, the
implementation of ‘shift bubbles’ to further minimise contact between team
members, including installation of additional facilities to maintain separation
between bubble groups and sanitiser stations and check-in QR codes at all
entrances and throughout the distribution centres.
For any queries please don’t hesitate to contact your Coles
Supply Chain Contact.